#Cloudberry remote assistant download how to
#Cloudberry remote assistant download full version

Problems do not necessarily need to be computer tech issues although they must be sharable on the CC - check out Khan Academy for a non-tech example. The person can be a professional or the family guru everyone calls when the printer is not working. Rather than physically bring in a person to look at the problem, the person at the CC grants access to the person at the AC. The person at the CC requires assistance to perform a task or diagnose an issue. The following use-cases further clarify the topic RAC can address: Why would I need to use CRA?Īny situation in which one computer may need to view or control another computer falls within the remit of CRA. This is the host computer whose resources are controlled or viewable on the connected AC. Within CRA this is the computer that “Allows Remote Control”. This is the computer that initiates the connection and will control or view the resources of the host.ĬC - Controlled Computer. Within CRA this is the “Control Remote Computer” device. AbbreviationsĬRA - CloudBerry Lab Remote Assistant - The program this tutorial is about.ĪC - Accessing Computer. Although not every option is discussed, it will cover the most common use cases.

#Cloudberry remote assistant download how to

This is a tutorial on how to securely use this program to cater for different situations you might encounter. In a world in which words and phrases can take on a different meaning by simply appending an asterisk at the end and writing some fine print in some corner of the page, the free when applied to CloudBerry Remote Assistant take on the traditional definition: no stings, no exceptions free.

The two computers must be connected to the internet. CloudBerry Remote Assistant is a hidden gem because it is a highly functional free product that allows one computer (or IOS currently in Beta) to connect securely to a second computer. This article is about CloudBerry Remote Assistant. MSP360 (formerly CloudBerry Lab) is a company better known for its backup solutions and if you’re in the market for such a product you should check out their offerings. Remote assistance and hack attacks Introduction Prevent CRA from accepting new connections.Setting the type of access for incoming connections.Enable hardened unattended access to the CC.Only share an application on the CC (attended mode).Harden / Restrict access to the CC (attended mode).Prevent a computer from being a CC (applies to AC only).

#Cloudberry remote assistant download full version

Install Remote Assistant Full Version (applies to AC and CC).

Run Remote Assistant Quick Support (applies only to CC).

HOWTO use of MSP360’s formerly CloudBerry Lab Remote Assistant in a secure and efficient manner Contents